Welcome to Pixel Edge Digital Solution. By engaging our services, clients agree to the following terms and conditions. These terms ensure a clear understanding of the obligations and rights of both parties.

1. Deliverables and Timelines

• Deliverables: Pixel Edge Digital Solution will provide all deliverables as outlined in the official project quotation. These include the specified services and materials detailed in the agreed proposal or contract.
• Timelines: We are committed to meeting the timelines set out in the marketing plan or strategy shared with the client. While we strive to adhere to these timelines, unforeseen circumstances may lead to reasonable delays, which will be communicated to the client promptly.
• Service Guarantees: We guarantee that our services will meet the standards and specifications outlined in the project agreement. However, as digital marketing outcomes can vary based on numerous external factors, we do not provide specific performance guarantees unless explicitly mentioned in the contract.

2. User Conduct

Clients and users interacting with our website and services agree to the following:

• Prohibited Behavior: Users must not engage in behavior that is abusive, offensive, or detrimental to Pixel Edge Digital Solution. Any actions that may cause harm—whether mental, physical, or financial—are strictly prohibited.
• Respectful Engagement: We expect all communication to remain professional and constructive.

3. Intellectual Property Rights

• Ownership: All content, resources, and digital assets, including but not limited to our logo and personally produced videos, are the exclusive property of Pixel Edge Digital Solution. Unauthorized use, reproduction, or distribution of these materials is prohibited.
• Content Rights: Any content created and used on our social channels is owned by Pixel Edge Digital Solution and cannot be copied, reproduced, or redistributed without our express written permission.

4. Use of Third-Party Services

• No Third-Party Dependencies: Pixel Edge Digital Solution does not utilize third-party tools or services as part of our core offerings. All work is conducted using our in-house resources and expertise.

5. Liability and Disclaimers

• Limitation of Liability: While we strive to provide high-quality services, Pixel Edge Digital Solution will not be held liable for any indirect, incidental, or consequential damages that arise from the use of our services.
• Service Interruptions: We are not responsible for delays or failures resulting from events beyond our control, such as natural disasters, technical failures, or other unforeseen events.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these terms will be subject to the jurisdiction of the courts located in Kolkata, India.

7. Contact Information

For questions or concerns regarding these terms, please reach out to us at Contact@pixeledgedigital.com. We value open communication and aim to resolve any issues promptly and amicably.